Contact Us

VAN LIESHOUT TRADING

Customer Service Hours:
Monday to Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 17:00

We will respond to your inquiry within 24 hours.

Purpose of Contact

Our customer service team is ready to assist with:

• Order inquiries (tracking, status, changes)
• Detailed product information and personalized recommendations
• Handling and resolving complaints and feedback
• Guidance on returns and exchanges

Preferred Methods of Contact

• Order inquiries and feedback: Email us at info@aussiego.com or use our contact form for questions related to orders or to provide feedback. We will respond within 24 hours.

Privacy and Data Processing

We prioritize your privacy. All personal data shared with our customer service team will be handled in accordance with GDPR guidelines and our Privacy Policy.

Terms and Conditions

Contacting our customer service implies acceptance of our Terms and Conditions.

Customer Service Commitment

We promise to deliver timely, courteous, and effective service to ensure your satisfaction.

Limitations

While we strive to resolve all issues internally, some concerns (e.g., shipping issues) may need to be referred to external partners.

Policy Updates

This contact policy may be revised to reflect changes in our services, with major updates communicated via email or website notifications.